Virgin has had a rich and varied history in the UK, Richard Branson the founder and main figure in the company has become just as big as the company. Many people in the UK and around the world look up to Richard Branson and the growth of The Virgin company as inspiration for both their personal and business goals. Virgin History begins in 1968 and is set to continue way into the future; they have offered a number of products and services in the life of the company. Virgin history has incorporated everything from Airlines, magazines record labels, banks, mobile contract, super fast broadband and TV. That is just to name a few.
The company has always had a very strong foot hold in the UK, where it was founded, Virgin now even have the Union Flag as part of their logo. Virgin has always been a company proud of it roots even though they now operate in a number of other countries. To show their loyalty to the UK industry they kept their call centre based in the UK at a time when most other companies chose to outsource overseas. This was received very positive by the UK population and soon became a selling point for Virgin.
Today the major areas that Virgin cover is its Virgin Media group with provides Cable TV with TIVO set top boxes, super fast fibre optic broadband and Mobile phone contract all under one brand. Virgin Media has grown substantially in recent years which have increased their need for Virgin customer service staff which can be contacted for anything from buying or upgrading, moving home, billing, any faults and general enquiries. The best time to contact virgin Media is from 9.00am-8.00pm Monday to Friday with limited times available of the weekend. Getting hold of someone at the Virgin helpline may take up to several minutes.